- To have a leading role in the Greek market.
- To provide quality services reflecting the values of the STELLANTIS Group, to help retain customer loyalty and to consistently generate value at every business level.
- To have a network of Distributors and Repairers that can offer our Greek consumers complete and quality automotive services and After Sales technical support.
- To respect people and the environment, through processes and systems with a human-centered character.
- To ensure that the brands that we represent rank amongst the top manufacturers in pan-European satisfaction surveys.
Our Company Vision:
Our Strategy:
- To recognize, analyze and meet the needs, requirements and expectations of our customers.
- To provide quality services at all points of contact with our Customers, at the right time and at competitive prices.
- To systematically apply the Operating Standards (SOS) for Sales and After Sales, as stipulated by the STELLANTIS Group.
- To ensure compliance with the procedures of the Quality Management System through certification in accordance with the International Standard ISO 9001.
- To train and support the network of our Brand Distributors and Repairers in the implementation of the necessary procedures, operational specifications and the Brand systems.
- To develop a business and competitive mentality with a focus on customer satisfaction in the Company and in our brand network of Distributors and Repairers.
- To participate in qualitative and quantitative market research focusing on our customers and their satisfaction.